Category: Reputation Management

Just two missed phone calls each week can equate to 104 potential lost sales—or in your case, 104 potential lost patients—per year. What if your office had a system in place that ensured you never missed another call? In response to patients’ overwhelming preference for text communication, we introduced our HIPAA-compliant patient messaging service last… Continue reading Don’t miss another patient call

When it comes to scheduling and confirming dental appointments, no one likes to wait on the phone lines. Okay, maybe no one except this guy. (We admit, he has some sweet dance moves.) The rest of us aren’t usually in the mood to jam to our dentist’s hold music.  Take Dr. Ernie’s patients, for example.… Continue reading Stop putting your patients on hold

One crucial step in the digital marketing process for the dental industry is managing online reviews and protecting your practice’s reputation online. This is also likely the most backburner of all backburner tasks in your dental practice. Challenges Of Managing Online Reviews Yourself Finding the time.—Of course, it’s time consuming. Between keeping the day’s schedule… Continue reading Take Control of Your Online Reputation

75% of businesses don’t respond to their online reviews. This is a huge missed opportunity. You know. We know. Consumers know. Referrals know. And future patients ALL know. Online reviews are key. They’re key to getting people to your site and then getting them in your door. 93% of customers consult reviews. 79% of consumers… Continue reading Online Reviews in Dental Marketing
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